Privacy Policy

Privacy and personal data are protected.
The processing of personal data of guests, clients, suppliers, partners, and other users is limited to the data necessary for the optimal fulfillment of services. Personal data is collected, processed, and used in accordance with the content of this privacy policy and the applicable data protection regulations, particularly the Swiss Data Protection Act (DPA). This privacy policy outlines which personal data is collected, processed, and used.

Description and Scope of Data Processing

Personal data, as defined by these data protection provisions, refers to any information relating to an identified or identifiable natural person (hereinafter "data subject"). This includes, in particular, name, email address, address, phone number, as well as credit card and account details, and VAT information.
Personal data also includes information about the use of the website. In this context, personal data may be collected as follows: information about website visits, such as the volume of data transferred, the location from which the data is accessed, as well as other connection data and sources that are accessed. This is typically done through the use of log files and cookies.
As a general rule, personal data is deleted or anonymised once it is no longer necessary for processing purposes.

Intended Use

Personal data is generally used for the following purposes:

To provide the required (service) services to the guest/client in an optimal manner;
To ensure that the website can be used as effectively and customer-friendly as possible;
To fulfill obligations arising from contracts with third parties;
To enable participation in interactive offerings;
To inform about changes in services;
To facilitate the execution of application processes;
For the use of additional tools, such as social media plugins, newsletters, or web analytics tools.

Principles of Data Processing

When processing personal data, the principles of legality, proportionality, purpose limitation, transparency – particularly the fulfillment of information obligations – and data security are taken into account.

Principles of Data Processing

When accessing the website, the following information is generally collected: The IP address, the browser request, and the time of this request. Additionally, the status and the amount of data transferred during this request are recorded. Information about the product and version details of the browser and the operating system used on the computer is also collected, as well as the website from which the access to the page was made. This data is used for the operation of the website, in particular to detect and eliminate errors, assess the website’s load, and make adjustments or improvements.
Cookies help to make visits to the website easier, more enjoyable, and more meaningful. Cookies are information files that the web browser automatically stores on the user’s computer’s hard drive when visiting a webpage. Cookies are used, for example, to temporarily store selected services and inputs when filling out a form on the website, so that the entries do not have to be repeated when accessing another page. Cookies may also be used after registration to identify the user as a registered user, so that no re-login is required when accessing another page. If the use of browser cookies is not desired, the browser can be configured to not accept cookies. In this case, the website may only be usable to a limited extent or not at all. If only the cookies of this website are accepted, but not those of the service providers and partners used, the browser can be configured to "block third-party cookies."
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies," text files stored on your computer, which enable an analysis of the website’s use. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, however, your IP address will be shortened by Google within European Union member states or other signatory states to the Agreement on the European Economic Area. We would like to point out that Google Analytics on this website has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (IP masking). Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the website operator to evaluate your use of the website, compile reports on website activity, and provide additional services related to website usage and internet usage to the website operator. The IP address transmitted by your browser within Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by configuring your browser software accordingly; however, we would like to point out that in this case, you may not be able to fully use all features of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of these data by Google, by downloading and installing the browser plugin available at the following link: More information on terms of use and privacy can be found at http://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.

Data Security

All information transmitted through usage is stored on servers within Switzerland/European Union. Since the transmission of information over the internet is generally not completely secure, the security of data transmitted over the internet to the website cannot be guaranteed. However, the website and other systems are secured through technical and organizational measures against loss, destruction, access, alteration, or dissemination of data by unauthorized persons.

No Disclosure of Personal Data

Subject to consent for data disclosure, legal provisions, and/or governmental or judicial orders authorizing or obligating data disclosure, personal data will not be disclosed to third parties. This may include, in particular, the provision of information for the purposes of criminal prosecution, safeguarding public safety, or enforcing intellectual property rights.

Changes to these Privacy Terms

The right is reserved to amend these privacy terms at any time with future effect. The most current version is available on the website. To stay informed about the applicable privacy terms, this website should be regularly visited.

Customer Rights

The customer has the right to request information about the processed personal data. In particular, the right to information includes details about the personal data themselves, the purpose of processing, the retention period, or, if this is not possible, the criteria used to determine this period, the source of the data if collected from third parties, any automated decision-making processes, and any recipients or categories of recipients to whom personal data are disclosed. The customer also has the right to withdraw any consent given for the use of personal data at any time. The aforementioned rights can be asserted at any time with the organization.